Saturday, March 2, 2013

Samsung Vs Apple Vs HTC Vs Sony Ericsson Vs Whatsoever??

Common Comparison of the tinsel town is Mobile Brands!
 Reviewers, Critics all find this topic very interesting to discuss about. So I thought to share my own opinions/experience with my blog.

And the first question which came in my mind was how these reviewers, critics reach to such predictions/comparisons! By intuition? Or by using these phones for a day, or by price or by specifications or by studying market trend or analyzing profits/loses of the company?? How? And if such comparisons are made, then why importance is not given to the opinion of a common man, who is not a market expert, who knows nothing about market and its trends but only can compare/differentiate through his/her experience of phone??

 I am not saying reviewers/critics/market experts are wrong in predicating such things! I have full respect for their predictions/responses or any kind of comparisons.

I am using Samsung GT9001 i.e Samsung Galaxy S plus from past 5-6 months and I don't know how many people face such problems what I have faced with my recent buy. I bought this phone at Rs 17500. I could never imagine that it will become so problematic that too with such user who is very easy-going with phone, who hardly fiddles with phone, who never does any kind of R&D with it's OS, with android applications or any sought of booting the device!! A plain, happy, simple user!

My phone started giving problem within a month when it started flickering. First I struggled with the phone, later standing in queues and dealing with Samsung customer center staff!! The experience there was horrible! And let me tell you, problems didn't end here, it in fact started! Samsung service center returned my phone claiming necessary repairs are done!

I was shocked after some days when I found it was all sham no repairs are done. The phone started flickering again. It did not even take me seconds to realize that they just took my phone , kept it with them for some days and returned without doing any repairs!

Story didn't end here. I decided to use my phone with the same problem because it was mentally tiring to go again and give my phone for repair to the service center.
And then suddenly one day my phone flickered to the greatest and got switched off ! It was evident that the problem has shown its true colors. Then finally I searched for another Samsung service center, I took my phone there and it was a big shock again when they told me, repairs will cost Rs 6000 because its screen is damaged from within and you have water inside the phone and all that bullshit!! I was like WTF! And later I discovered it is one of their tricks to earn money from the customers whose phone is under Warranty.
After lot of thought and discussions I gave my phone, trusting for some wonders!
But as it was deep within expected, I was proved wrong. My phone still flickers !!

I never had such a bad experience with phones! But trust you me, my next phone will never be Samsung!
 Once my friend told me what she has observed with Samsung phones is: If phone is in the trend you'll get a good quality phone but if new models have overshadowed the old models, you  may not get a good quality Samsung phone! And from my experience I completely agree!! Samsung phones quality decreases after specific time! That's why it is day by day leading to fully packed Samsung Service centers!

I don't know what will be my next buy! But not Samsung for sure!!! Spending Rs 23500 (17500+6000) and getting no satisfaction rather harassment from their services is something customer/user never forgets!! It is like a night mare to a customer!
I don't even bother who wins the trophy! Whether Samsung or Apple or Sony Ericsson or HTC or whosoever! I don't really care! What I care is next time if I am spending hard-earned money I just don't spend it to a product which is so inferior in quality!!

Samsung or Apple or HTC or Nokia or Motorola or Blackberry or Micromax or Karbon

Choices are still lot many!! And hope so quality varies too!!

 PS: Ideas, experience is solely on user experience! This post is entirely on ones choices/desires/likes/dislikes!